We Are Here To Help You
For every project undertaken, our association with customers does not end upon completion of the project. Rather, it marks the beginning of a long term partnership. Our service and maintenance support is built and managed with the objective of providing the highest level of service support on a long term basis.
Telecommunication Hub Exchange (CSF THX)
Interconnect
Co-location & Hosting Services
Dedicated Data Centre Space
Security Services
Managed Data Centre Services
Telecommunication Hub Exchange (CSF THX)
CSF TelcoHub provides state-of-the-art data center facilities to telecommunication providers to house their telecom exchange, satellite farm, city submarine cable landing station tointer-exchange voice, data, internet and machine traffic with other telecommunication providers.
We provide telecommunication providers full access to lay their dark fibre into our data centre facilities, which then act as a regional centre to exchange fibre to telco providers’ internal data centre or external client locations.
Interconnect
CSF TelcoHub interconnect services offer access to dark fibre providers and many more large telecommunication providers in the world, giving more connectivity choices to our customers .
There are more than a thousand telecommunication fibre cable landing at CSF TelcoHub.
Our Inter Data Centre fibre network also connects to various key data centres in the country and is also home to Malaysia’s Largest Internet Exchange (MYIX) to provide data network connectivity.
Co-location & Hosting Services
When you co-locate at CSF TelcoHub, you will enjoy all the hosting services our TelcoHub has to offer. Grow as and when you want at our co-location space, we will provide you the space, power requirement and infrastructure facilities at our co-location space.
CSF TelcoHub co-location space caters very much to your needs and budget. That is why we offer every type of space need; from full rack, half rack and quarter rack space.
Whichever rack space you choose, you will still receive the same full hosting services.
More importantly, we leave the choice to you to interconnect with our wide variety of telecommunication providers at CSF TelcoHub, in accordance with your bandwidth.
Dedicated Data Centre Space
CSF TelcoHub offers dedicated space to those who still prefer their own suite to place all the equipment and racks. Our team of experts in fit-out and design will help to customise the space to meet your space requirements.
At CSF TelcoHub, our infrastructure is equipped with dual power sources from power generation companies and has the capability to support dual power backup and UPS supply with 2N architecture that complies to the data centre industry’s Tier 4 standards.
Security Services
At CSF TelcoHub, we take all the precautionary measures defined for data centres’ infrastructures to ensure the security of the data centre building and common area facility remain uncompromised. We have 6 layers of security verification in order to access the data hall.
The security verification incorporates physical security check, card access system and CCTV. CSF TelcoHub provides total protection against all threats to enable continuous operation for customers. Customers can be assured of our uninterrupted services, providing 100% uptime of mission critical facilities.
Managed Data Centre Services
Our managed data centre services comprise of the following:
- Operations Management Services
- Perform systems operation functions
- Monitor network operation
- Remote hands services
When you host at CSF TelcoHub, you will have access to our highly skilled and experienced team of technicians for the Remote Hands services. Our technicians will respond and accommodate Remote Hands requests as soon as possible. CSF TelcoHub1 offers the following remote hands services: –
- Power cycling (Reboot) of router, switch and server and soft-booting a server.
- Server refresh.
- Shipping and Receiving: Logistic support to pack, transport, receive and check-in/ check-out equipment.
- Vendor management.
- Storage of equipment.
- Rack and Stack: Assistance in racking and stacking equipment.
- Return Merchandise Assistance (RMA), inventory tracking and labelling of equipment.
- Adding, removing and verifying a demarcation.
- Moving equipment within Customer’s space and cabinets.
- Moving or securing cables.
- Customer-Requested Audits: Typical audit requests include cross-connect audits, tracing cross-connects, port audits, power audits and equipment location verification.
- Rack, cabinet and cage management.
- Physical network connectivity troubleshooting: Providing visual verifications to assist in remote troubleshooting.
Our managed data centre services comprise of the following:
- Operations Management Services
- Perform systems operation functions
- Monitor network operation
- Remote hands services
When you host at CSF TelcoHub1, you will have access to our highly skilled and experienced team of technicians for the Remote Hands services. Our technicians will response and accommodate Remote Hands requests as soon as possible.
CSF TelcoHub1 offers the following remote hands services: –
- Power cycling (Reboot) of router, switch and server and soft-booting a server.
- Server refresh.
- Shipping and Receiving: Logistic support to pack, transport, receive and check-in/ check-out equipment.
- Vendor management.
- Storage of equipment.
- Rack and Stack: Assistance in racking and stacking equipment..
- Return Merchandise Assistance (RMA), inventory tracking and labelling of equipment.
- Adding, removing and verifying a demarcation.
- Moving equipment within Customer’s space and cabinets.
- Moving or securing cables.
- Customer-Requested Audits: Typical audit requests include cross-connect audits, tracing cross-connects, port audits, power audits and equipment location verification.
- Rack, cabinet and cage management.
- Physical network connectivity troubleshooting: Providing visual verifications to assist in remote troubleshooting.